Lockport Chamber of Commerce Welcomes Beth Mrozek as New Manager of Operations

Lockport Chamber of Commerce Welcomes Beth Mrozek as New Manager of Operations

Lockport Chamber of Commerce Welcomes Beth Mrozek as New Manager of Operations

The Lockport Chamber of Commerce proudly announces the appointment of Beth Mrozek as its new Manager of Operations, a strategic addition aimed at strengthening the Chamber’s commitment to business advocacy, community engagement, and economic development.

With an extensive background in event management, operations, and quality assurance, Mrozek will oversee the Chamber’s membership programs, event planning, and day-to-day operations, ensuring continued growth and enhanced member benefits.

Beth Mrozek Brings Industry-Leading Expertise to Lockport’s Business Community

A Flossmoor, IL native, Mrozek brings over two decades of leadership experience in the hospitality, entertainment, and sports industries. She spent 16 years at Walt Disney World, where she played a pivotal role in organizing and managing large-scale, high-profile events that elevated Disney’s reputation for world-class experiences.

Most recently, Mrozek served as Manager of Quality Assurance for the Chicago White Sox, where she was responsible for maintaining top-tier guest services, refining operational processes, and ensuring the highest standards of customer experience at Guaranteed Rate Field. Her ability to execute logistically complex initiatives while maintaining exceptional service and operational efficiency makes her an invaluable asset to the Lockport Chamber of Commerce.

“I am honored to join the Lockport Chamber of Commerce and contribute to the growth of local businesses through strategic event planning and operational excellence,” said Mrozek. “I look forward to collaborating with business leaders, entrepreneurs, and community stakeholders to strengthen Lockport’s economic landscape and elevate the Chamber’s role as a hub for business success.”

Expanding Member Engagement and Enhancing Chamber Events

Mrozek’s role will encompass developing innovative engagement strategies for Chamber members, optimizing networking opportunities, and ensuring that business owners receive maximum value from their membership. She will also spearhead new initiatives to drive business collaboration, enhance marketing and promotional efforts, and facilitate partnerships that benefit the local business ecosystem.

Under her leadership, the Chamber will focus on expanding its signature events, including business expos, educational seminars, and networking mixers, while introducing fresh programming tailored to meet the evolving needs of the local economy.

“Beth’s vast experience in event logistics, quality assurance, and customer relations makes her the perfect fit for this role,” said a spokesperson for the Lockport Chamber of Commerce. “Her proven track record of success at globally recognized organizations demonstrates her ability to execute at a high level while fostering meaningful relationships within the community.”

Beth Mrozek full portrait

Exclusive Welcome Event: Meet Beth Mrozek at the Chamber Office

To mark the occasion, the Lockport Chamber of Commerce will host a Welcome Happy Hour on Thursday, March 27, 2025, from 3:00 PM to 5:00 PM at the Chamber office. Chamber members, local business owners, and community leaders are invited to join the celebration, enjoy complimentary light snacks and beverages, and connect with Mrozek as she begins this exciting new chapter.

This networking event will provide an opportunity for attendees to engage with the new Manager of Operations, discuss their business goals, and gain insights into upcoming Chamber initiatives.

Event Details:

Date: Thursday, March 27, 2025
Time: 3:00 PM – 5:00 PM
Location: Lockport Chamber of Commerce Office

Local businesses interested in sponsoring future Chamber events or learning more about membership benefits are encouraged to attend and speak with Chamber representatives.

Beth Mrozek - Lockport Chamber Welcome

Administrative Assistant – Part-time

Administrative Assistant - Part-time

The Lockport Chamber of Commerce is seeking a dynamic, energetic and charismatic Administrative Assistant to enhance and grow our member base organization.

Under the direction of the Executive Director, the Administrative Assistant is responsible for providing administrative and clerical services and general office support in order to ensure effective and efficient day-to-day operations of the Chamber. This role is a 15 hour / week part-time position and pays $20 / hour. Hours may increase as needed or as Chamber events evolve / grow.

Duties and Responsibilities:

  • Handle all office related tasks including answering phone calls and walk in visits, responding to email requests for information, mailing out information and updating general information for board members, ambassadors and volunteers.
  • Assist with billing and processing monthly membership payments within the membership management software.
  • Answer general and specific questions regarding the Chamber, staff, board / executive, events and members.
  • Assist the Executive Director in creating written communications including but not limited to member e-newsletters, press releases, website content and updates and social media communication.
  • Prepare sales and new member kits and ensure materials are current and available.
  • Assist the Executive Director in implementing membership benefit programs, activities and fundraising / sponsorship campaigns.
  • Assist the Executive Director with event planning and implementation, project organization and monitoring of event timelines to ensure budgetary and scheduling constraints are met.
  • Help coordinate all aspects of Chamber sponsored events and meetings, posting of events, supporting event registrations and invoicing and onsite event logistics- set up, tear down, table arrangement, etc
  • Maintain organization filing system
  • Perform other duties as assigned

Qualifications & Requirements:

  • Possess strong interpersonal and communication skills (written and verbal)
  • Excellent public relations / customer service skills
  • Possess excellent organizational and time management skills
  • Proficient in software collaboration tools including Microsoft Office (Word, Excel, Outlook, Powerpoint) and Google applications
  • Ability to interact effectively with diverse groups of people and organizations
  • Self-motivated and driven to the ability to execute at a high level with minimal supervision
  • Experience with CRM systems (WordPress)
  • Have the ability to work flexible hours, including some evening and early morning events

Application Instructions

Please send a copy of your cover letter and resume to office@lockportchamber.com

Deadline to apply is January 20, 2023